Ordering Information
Toll-free phone at
800.493.3450
Live customer support 24-7-365.
Sales hours are from Monday-Friday 9 a.m. to 5 p.m.
Our customer service agents are available to answer any of your order or product questions. (Weekdays 9:00a.m - 5:00 p.m. EST) If you need assistance outside of the hours listed above, please leave a detailed message with one of our after hour support agents and we will return your call within 24 hours.
International customers:
Call the local 1-234-542-8239.
Online:
Ordering online is safe, easy and convenient. Once you have decided upon a product, simply click on the "buy now" button, and the product will be added to your shopping cart. When you are done shopping, you can click on the shopping cart button, and continue the steps to check out.
Mail:
To place your order by mail, include your completed order form with product numbers, styles and quantities. Also include a credit card number, personal check or money order payable to HealioHealth for the total amount of charges including shipping and handling, gift-wrapping fees, oversize charges and sales tax if applicable.
Orders:
HelioLiving
1340 Home Ave. Bldg. A
Akron, OH 44310
Fax:
Toll-free fax to 888-304-5454 (24 hours a day, 7 days a week). Please include phone number, fax number and e-mail address on all faxes so that we can confirm receipt of your order. Please remember to add the appropriate shipping and handling and sales tax charges.