Return Confirmation E-mail

When your return is received and ready to be processed, you will be receiving a Return Confirmation e-mail in your inbox. The e-mail details your return shipment as well as information about your refund. Please note that returns can take up to 30 business days.

The Return Confirmation e-mail looks like this:

Dear HelioLiving Customer,

We would like to inform you that we have received the items you returned to HelioLiving from order #123456.
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The items received are as follows:

2000-07-18 10:17:43.0 [Order #43069]
Item #: 395749
Qty.: 1
Description: D&G Masculine Gift Set

Shipping to:
Mr. H
1234 Any St.
Our Town, IL, 00000

Billing Summary:
Mr. H
1234 Any St.
Our Town, IL, 00000
e-mail: youremail@youremailaddress.com

Your return will be processed and your account credited within five business days. For products that are returned past the 30-day return policy (30 days after purchase), an additional restock fee may apply.

Sincerely,
HelioLiving