Shipping Rates
HelioLiving ships globally to all locations worldwide; shipping rates will vary. U.P.S is our primary shipper but HelioLiving may use alternate carriers where applicable. If you require your order to be shipped with a specific carrier please contact customer support.
Orders shipped to P.O. Boxes will ship via U.S. Mail.
We ship either same-day, or the very next day, depending upon when the order comes in, and the volume of orders that day.
Even though air international orders usually only take 5-7 days, please do allow 3-4 weeks for delivery of international orders.
| Delivery Option |
Cost |
Processing Time |
Carrier Delivery Time* |
Total Delivery Time |
| UPS Ground |
$5.95 |
1 - 2 business days |
East Coast: 1 - 3 business days
West Coast: 4 - 5 business days |
2 - 7 business days |
| UPS 2nd Day Air |
$9.95 |
1 - 2 business days |
2 business days |
3 - 5 business days |
| UPS Next Day Air Saver |
$16.95 |
1 - 2 business days |
1 business day |
2 - 3 business days |
| USPS Priority |
$6.95 |
1 - 2 business days |
2 - 3 business days (including Saturday) |
3 - 5 business days |
| USPS Ground |
$5.95 |
1 - 2 business days |
3 - 7 business days (including Saturday) |
4 - 9 business days |
Signature Required
A signature may be required to receive your package. Occasionally the carrier will leave the package with out a signature but in most cases someone will need to receive it.
Additional Shipping Charges
On rare occasions the shipping price will not be quoted correctly during checkout. When this happens you may be contacted by a customer service agent to get your approval of the extra charges. You will never be charged with out your knowledge and you will always have the option to cancel your order at any time.
*Orders shipped to the East Coast can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the East Coast can be expected within 2 - 4 business days.
