How To Contact Us
Email us directly at info@helioliving.com
Toll-free phone at 800.493.3450
Sales hours are from Monday-Friday 9 a.m. to 5 p.m.
Our customer service agents are available to answer any of your order or product questions. (Weekdays 9:00 a.m - 5:00 p.m. EST) If you need assistance outside of the hours listed above, please leave a detailed voice mail including your order ID number if possible. We will return your call next business day.
If you are ever having trouble contacting us, or you don't receive a response in a timely manner, please contact manegement at management@helioliving.com.
Mail to:
Customer Service
HelioLiving
1340 Home Ave. Bldg. A
Akron, OH 44310
Fax:
Toll-free fax to 888-304-5454 (24 hours a day, 7 days a week). Please include phone number, fax number and e-mail address on all faxes so that we can contact you.